Privacy Policy
This Privacy Policy explains how The Golf Cart Concierge LLC — doing business as The Golf Cart Girl-CLE (“we,” “our,” or “us”) — collects, uses, and protects your information. We’re based in Cleveland, OH 44113 and proud to keep things transparent, just like our open-air rides.
1. What We Collect
We keep it simple. We may collect your name, email address, phone number, booking details, pickup details, rider count, accessibility notes, event information, and message details when you book, fill out a form, join the VIP Cart List, ask a question, or reach out about a private event. We only ask for what helps us answer you, plan the ride, or keep your booking from turning into a tiny paperwork goblin.
2. How We Use Your Info
We use your info strictly to:
- Confirm and manage your bookings, event rides, private event inquiries, partner inquiries, or general questions.
- Communicate with you about rides, routes, pickup details, accessibility requests, timing, weather, or scheduling updates.
- Send VIP Cart List emails or ride updates only when you sign up for them.
- Improve our website, booking flow, and customer experience.
We do not sell, rent, or trade your information. Ever. We’re in the people-moving business, not the data-selling business.
3. Data Storage & Security
Your information is stored securely on our private GoDaddy-hosted servers. Access is limited to authorized team members who actually need it to do their jobs. We take reasonable measures to keep your data safe — no shady stuff, no leaks.
4. Cookies & Analytics
We use Google Analytics and similar website tools to understand how visitors use our site, such as which pages get traffic and which buttons people click. This helps us improve the site and booking flow. You can clear or block cookies anytime in your browser settings if that’s your vibe.
5. Payments
Payments may be handled through secure third-party processors, invoicing tools, or approved payment methods. We do not store full credit card numbers on our website servers. If a third-party processor such as Stripe is used, that processor handles payment details under its own security and privacy policies.
6. Your Rights
You can contact us anytime to:
- Ask what info we have on file for you.
- Request corrections or deletion of your info.
- Ask privacy questions or raise a concern.
Just email us at britney@thegolfcartgirlcle.com or call 216-375-3902.
7. Updates
Sometimes we tweak this policy to keep up with technology or new services. When we do, we’ll update the “last updated” date above — no surprises.
8. Legal Fine Print
This policy is governed by the laws of the State of Ohio. By using our site, you agree to this policy and the limited, good-faith use of your information described here.
Short version: we use your info to answer you, book the ride, plan the details, and keep the experience running smoothly. No data-selling nonsense.